Dear PES Registered Service Dealer,
Continuing from last season, we are pleased to inform you of a major change that will affect how your business achieves factory mandated update compliance for the PES products you service. Reduction in your travel/labor burdens has been achieved through implementation of a bi-yearly liveupdate schedule. As you review the seminar locations on the 2008 schedule, you will note that “live” PES update seminar dates/locations have been established for approximately half of our geographical territory. From these lists (“live and remote”), please find the town-listing closest to you and follow instructions below for applicable registration requirements/procedure:

IF YOU ARE WITHIN THE “LIVE” UPDATE LOCATIONS:

• Register and attend the “live” PES Update Seminar closest to you.
• Participation in a live update fulfills factory compliance for the season.

IF YOU ARE WITHIN THE “REMOTE” UPDATE LOCATIONS:

• Register for the “2008 Remote Update Packet” which will contain 2008 product service and update information… as well as
  compliance materials for dealer staff to review/complete. Cost of the material and handling fee is $40.00. It is expected that
  these packets will be assembled/mailed from PES in early 2008.
• Return date sensitive compliance materials (test and response forms) that are included in this packet. These will allow you meet
  factory update compliance requirements for each product line. You will be credited $30.00 upon return of the completed
  compliance verification. The total cost to update “remotely” this year is $10.00/packet.
• You will receive credit for attending the update school once the compliance requirements are returned to PES.

IF YOU ARE WITHIN THE STATE OF ALASKA

• Scheduling for bi-yearly “live-updates” within the State of Alaska will be arranged and released in early 2008.
  
• The PES “remote update” can not be used two years in a row. Factory mandated, yearly update compliance is in effect… and every other year in your area, that update will be achieved “live”. All locations in the “2006 tentative live” list are tentative, and therefore availability next season is subject to change or deletion. We encourage you to “play it safe” and go “live” in 2008 whenever possible.

So far, this change has been well received by dealerships . However, please do not hesitate to contact us with questions or concerns. The input you
have shared has enabled implementation of this update format change. Your future input will assist us in continuing to serve you better.

George Flande and Greg Mozzillo
PES Service Training